Account Executive Home Health

Doctor's Choice Home Care & Hospice Texas · Richardson, TX Full Time

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Job Description

Description Summary of Essential Functions for the Position: Committed to Caring, the Account Executive is responsible for growing the home health service line by developing and nurturing relationships with referral sources, including physicians, hospitals, skilled nursing facilities, and other healthcare providers. This role involves driving business by identifying new referral sources, maintaining strong relationships with existing sources, and educating the healthcare community on the benefits of home health services. The Account Executive will work closely with the clinical team to ensure high-quality patient care and excellent customer service and comply with all sales-related policies and procedures. Qualifications Qualifications / Licensure / Certification / Knowledge / Skills / Abilities: Two (2) to three (3) years of home care or healthcare experience preferred, with proven success in sales a plus. Understanding of health care services strongly desired. Ability to manage multiple tasks, work effectively and independently with all levels of clinical and administrative staff. Ability to represent the Company effectively in a variety of settings and with diverse communities. Excellent communication skills, both oral and written with excellent interpersonal skills. Must be well organized and demonstrate attention to detail. Ability to work within a team environment and with deadlines. Must demonstrate exceptional customer relations skills and a commitment to providing quality service. Acceptance and ability to demonstrate and support the core values and goals of Agency. Proficient with computer and Microsoft Office Suite including TEAMS, Word, Excel, Outlook, and CRM software. Valid driver’s license, automobile liability insurance and reliable transportation required. 95% travel required within territory and to meet with referrals sources. May require occasional overnight stay for events or meetings. Educational Requirements: High school diploma or GED required. Bachelor’s degree in sales, marketing, business or equivalent, preferred. Working Conditions & Physical Requirements: Work environment is relatively busy and can be stressful at times due to deadlines and multiple tasks. The position requires visual acuity and dexterity, sitting, standing, some pushing, pulling and lifting up to 25 pounds. Auto related accidents possible.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr

DFW Median $26,894/yr

Experienced (90th) $36,005/yr

vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.