Area Director of Business Development

Luminary Hospice · Irving, TX Full Time
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Job Description

Job Title/Position: Area Director of Business Development Location: Dallas/Fort Worth Texas Reports To: Chief Growth Officer About Luminary Hospice: At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Area Director of Business Development is responsible for driving the overall business development performance within an assigned market. This role ensures market growth, referral source development, and achievement of admissions/census targets by creating and executing strategies that empower the Hospice Care Consultants (HCCs) to succeed, without direct management responsibility for their day-to-day activities. The Area Director works closely with the Executive Director and other market leaders to ensure referral pipelines are healthy, performance goals are met, and market share is maximized through strategic planning, partnership cultivation, and accountability. Job Responsibilities: Market Strategy & Growth Develop and execute market-level business development strategies aligned with organizational goals. Conduct market assessments to identify growth opportunities, competitive threats, and emerging referral patterns. Set market-level volume and admissions targets in collaboration with the Executive Director. Partner with leadership to identify service expansion opportunities. Performance Oversight & Accountability Work directly with agency Business Office Manager and key referral accounts to ensure account responsiveness and timely/accurate payments Monitor and analyze market performance metrics, identifying trends, gaps, and areas for improvement. Provide coaching, tools, and market insights to HCCs through the Executive Director and operational leadership. Ensure market admissions and census goals are consistently met or exceeded. Referral Source Development Establish and strengthen relationships with key referral partners, including hospitals, physician groups, senior living communities, and community organizations. Represent the organization at strategic community events, professional associations, and networking opportunities. Support HCCs in navigating high-value or complex referral opportunities. Education & Advocacy Champion the hospice mission and educate community stakeholders about the hospice benefit. Collaborate with clinical leaders to ensure messaging aligns with quality of care and patient/family experience goals. Collaboration & Reporting Work in partnership with Executive Directors, Clinical Leaders, and HCCs to ensure alignment on goals and priorities. Provide regular market performance updates and

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction β€” all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises β€” end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review β€” confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work β€” reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days β€” the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

About This Employer

Luminary Hospice is a Parent Agency located in Irving, TX at 6500 N Belt Line Rd, Ste 100.

View Full Luminary Hospice Profile → See all openings at Luminary Hospice →

Employer profile provided by DFW Senior Living Guide

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

Facility Snapshot

Facility Type Parent Agency

6500 N Belt Line Rd, Ste 100, Irving, TX 75063

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