Community Marketing Liaison (Marketer)

Medica Health Management · South Lake, TX Full Time
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Job Description

Description Working for Cuidado Casero Home Health & Hospice isn’t just a job. It’s a career where your skills and passion for delivering quality care make a positive difference to the clients and their families we serve. We are looking for a Community Marketing Liaison (Marketer) to secure patients that require our services by implementing existing marketing strategies, improving on those strategies and helping to identify new strategies. Position Functions: Quickly establish rapport, credibility, and integrity with existing accounts and pending prospects. Develop existing relationships into steady referral sources. Provide feedback from referral sources regarding Agency performance. Create and propose business development opportunities that will benefit our company by increasing visibility in each community. Generate and manage leads from various referral sources while being a liaison between Agency and the community regarding community and customer needs. Development and promotion of home health programs and services while maintaining the standards of practice consistent with quality health care and maximizing human, financial and equipment resources. Meet or exceed referral to admission goals. Conduct daily rounds in assigned markets to identify new patients in need of Home Health services. Perform assessment on potential patients to evaluate appropriateness for Home Health Services. Communicate all necessary information to the Agency In-take coordinator to ensure a smooth admission and transition to service. Provide counsel to Agency leaders regarding needs of the community. Collaboratively develop and maintain protocols specific to new programs. Demonstrate as in-depth knowledge of, and ensure compliance with all local, state and federal laws relating to marketing of the agency. Assist in direction of programs through collaboration with and delegation of responsibility to administrative and supervisory personnel. Establish a public relations program for interpretation of the agency’s services and to foster good working relations with physicians and community agencies. Responsible for assuring patient/resident safety. Carries out other duties as necessary. Qualifications Job Requirements: Bilingual Spanish Preferred. Graduate of an accredited college/university is preferred. Experience in home healthcare sales required. Established referral relationships with hospital and physician groups in the area. Thorough understanding of the home health market and referral sources. Proven history of achieving or exceeding established census goals. Working experience with an insurance company, private case management company, or HMO preferred. Excellent communication and organization skills. Working knowledge of Microsoft Office Applications. Ability to establish and maintain effective working relationships at all levels of an organization. Excellent communication skills, both oral and written. Excellent interpersonal skills. Ability to use discretion concerning sensitive information and adhere to HIPAA. Ability to work on own initiative within clearly defined parameters. Good organizational and time-management skills. Ability to work calmly under pressure. DRIVING & OTHER REQUIREMENTS Must have and maintain a valid state driver license, have a registered and reliable vehicle that meets state law standards, and meets the insurance standards of company.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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