Community Healthcare of Texas has provided hospice and palliative care services since 1996. Our mission is to provide compassionate care for individuals living with serious illnesses while supporting their loved ones who care for them. Co mmunity Healthcare of Texas is currently recruiting for a Hospice Quality Improvement Coordinator (In-house) POSITION SUMMARY The Hospice Quality Improvement Coordinator is a resource for all service lines, including palliative care and hospice services. The role is responsible for the clinical staff education program including learning needs assessment, long range planning for program, curriculum development, presentation and coordination of education program and new hire orientation of clinical staff. The Hospice Clinical Educator is responsible for internally identified quality initiatives and Hospice Quality Reporting Program (HQRP) oversight. This role will execute identified compliance initiatives and help ensure regulatory compliance in all service lines. Responsible for assisting with ensuring compliance with the Exposure and Emergency Plans, to ensure the infection control practices of Community Healthcare of Texas utilize the national standards/guidelines of the Centers for Disease Control (CDC) and the Texas Department of Health and Human Services (TDHHS). ESSENTIAL FUNCTIONS Conducts needs assessment of clinical staff, adjusting training curriculum to meet staff needs Monitor current regulatory requirements and best practices and incorporate into clinical training curriculum Ensures Development of curriculum, presentations and conducts training Coordinate clinical staff orientation and follow up with new staff to reinforce or offer further training Coordinate execution of the QAPI plan including the collection of data according to the QAPI plan, compile, track, trend and analyze all data collected (chart audits, DEYTA reports, infection control, complaints, utilization review etc.), prepare reports and make recommendations based on studies and reports. Conduct educational activities related to quality management and performance improvement; participate in orientation and staff development activities; participate in new leader orientation related to PI and QA, and coordinate, provide guidance, and develop new goals for all PIP projects Assist with compliance related activities as requested and other related duties including: Maintaining knowledge base of Home Care Home Base software in order to produce reports and assist with survey preparation; ADR responses, routine chart audits, etc Serve as primary resource for infection control issues with ongoing collaboration with the VP Quality & Compliance, and executive leadership, to include development and revision of policies and procedures Other duties as assigned POSITION QUALIFICATIONS Requires degree in Nursing, with licensure to practice in the State of Texas as LVN or RN. Demonstrated skill in education program planning/implementation and evaluation required. Must have experience in hospice quality and educating staff on hospice quality measures, Improvement, and compliance initiatives. 5 years of experience in nursing as a nurse required. Knowledgeable of hospice regulations and standards. Knowledgeable of infection control practices and standards. Prefer 3 years hospice leadership experience. BENEFITS Competitive Pay Generous Paid Time Off Programs Company provided Life Insurance, Short- and Long-Term Disability Medical, Dental, Vision Flexible Spending Account and Health Savings Account Employee Assistance Program Retirement Savings Plan Mileage reimbursement for work-related travel Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
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General overview for this role type — specific duties and requirements vary by employer.
Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.
Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.
Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of
$12.93/hr ($26,894/yr).
The typical range is $11.12 – $14.51/hr
(25th–75th percentile).
Entry Level (10th)$22,381/yr
DFW Median$26,894/yr
Experienced (90th)$36,005/yr
vs. National Median-24.9%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area).
Salary data provided by DFW Senior Living Guide.