Location: Highland Springs by Erickson Senior Living Join our team as a Security and Emergency Services Officer II ( EMR/EMT certification required ) at our gated retirement community. In this role, you will be responsible for implementing our Security and Emergency Services programs and providing outreach within the community. What we offer: A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities – grow with the company as we open new communities and expand on our existing ones! How you will make an impact: Perform regular patrols of the property, provide relief staffing for the gatehouse, and respond to emergency and routine calls for service Enforce all traffic and parking regulations Respond to calls for service from dispatch and security Respond to medical emergencies and provide efficient care utilizing all basic interventions Follow up on reports of missing items, theft, vandalism, and other potential criminal activity Utilize local police, fire, and EMS; effectively during emergencies. Complete thorough and detailed incident reports using our online report system What you will need: Must be at least 18 years old Possess and maintain a valid driver’s license Prior experience in Security and/or Emergency Medical Services is preferred Proactive, vigilant and detail-oriented approaches with a strong commitment to quality, efficiency and effectiveness Current CPR for Healthcare Providers certification Current Emergency Medical Responder certification. (Higher level certification/licensure is acceptable as a condition of hire, however, new hires will be required to obtain EMR certification within 30 days). Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Schedule: This position is full-time, overnight 6:00pm-6:00am with a biweekly rotating schedule. Compensation: commensurate with experience, $18.00 - $22.00 per hour. Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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General overview for this role type — specific duties and requirements vary by employer.
Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.
Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.
Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of
$12.93/hr ($26,894/yr).
The typical range is $11.12 – $14.51/hr
(25th–75th percentile).
Entry Level (10th)$22,381/yr
DFW Median$26,894/yr
Experienced (90th)$36,005/yr
vs. National Median-24.9%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area).
Salary data provided by DFW Senior Living Guide.