Health Services Director

Eagle Ridge · Denton, TX Full Time
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Job Description

Perks and Benefits*: * Earn up to 1% wage increase every quarter * 401K Retirement Plan with Safe Harbor matching contribution * Length of Service Bonus Program of up to $5,000 * Employee Referral Bonus of up to $1,000 * Access to earned wages prior to payday * Generous PTO Plan * Career Development * An employee engaged scheduling system * Affordable Medical, Dental, Vision, Supplemental Benefits * Sinceri Senior Living Discount Marketplace * WalkingSpree rewards for healthy habits Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status Minimum Eligibility Requirements: * Licensed Practical Nurse (LPN or LVN) with a strong senior living background * Current and active state license in good standing * Previous supervisory or management experience in a related healthcare setting * Ability to build effective relationships with residents, family members, and staff * Strong documentation skills * Proficient in developing systems for monitoring resident health conditions and ensuring efficient and safe delivery of care * Excellent organizational skills and ability to prioritize tasks to accommodate fluctuating resident and facility needs * Professional representation of the facility and a positive demeanor * Experience in training and staff development Essential Functions: * Collaborate with the Administrator in hiring, supervising, evaluating, and providing progressive discipline for all care staff * Develop and monitor work schedules for Caregivers and Nursing staff to ensure optimal staffing levels for quality resident care * Serve as a member of the facility management team and act as Administrator in their absence * Assist with marketing responsibilities and build networks with healthcare community referral sources * Provide training to staff on health-related topics and maintain training records * Act as a role model for professional appearance, communication, and conduct * Oversee the resident assessment process and ensure accurate and updated service plans * Coordinate resident and family care conferences * Serve as a liaison between residents, families, and physicians regarding healthcare issues * Monitor and evaluate changes in resident condition, implement effective interventions, and document accordingly * Perform skilled nursing tasks as per policy and state law * Ensure safe and accurate medication management, maintaining proper documentation and storage * Implement systems to monitor resident health concerns, such as weight and nutrition, skin integrity, mobility, fall management, and challenging behaviors * Maintain an adequate inventory of healthcare supplies and equipment, following facility protocols for purchasing * Monitor the Alert Charting system and review Resident Health Records for compliance and quality standards * Demonstrate courtesy, gentleness, and effective communication techniques when interacting with residents * Provide resident care in a safe and dignified manner, always upholding resident dignity, choice, and respect * Stay updated on current OSHA and state regulations and ensure facility compliance with resident care and nursing functions LI-C1 Why You Should Work With Us: As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer. Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you! Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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