Hospice Liaison

Lifted Healthcare Group · Mesquite, TX Full Time
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Job Description

The Lifted Difference At Lifted Hospice, our mission is simple yet powerful: Helping people live life to the fullest. We serve the communities where we live and work by delivering compassionate, clinically excellent end-of-life care. With a commitment to dignity, comfort, and quality of life, we walk alongside patients and their families—meeting them where they are, when they need it most. What makes us different is how we show up. We care for patients and families like they’re our own—and we support each other the same way. At Lifted Hospice, you’ll be part of a culture built on trust, unity, and joy. We serve from a place of favor, and we never forget the sacredness of what we do. A Calling with Impact At Lifted Hospice, our Hospice Liaisons are often the first voice people hear when hospice becomes an option. Your role is all about connection—building trust with providers and guiding families through a tender moment with clarity, compassion, and professionalism. More than a marketer or educator, you are a trusted presence during moments of uncertainty. You help families see the dignity and support hospice provides, while giving providers confidence that their patients are in caring and capable hands. You help others understand what hospice is, when it’s needed, and how it brings comfort and peace. While you don’t provide clinical care, your presence opens the door to timely support and a care journey rooted in dignity and trust. Your Role in the Mission As a Hospice Liaison at Lifted Hospice, you help fulfill our mission of helping people live life to the fullest. You build strong referral partnerships with hospitals, physicians, and long-term care facilities, ensuring more people have access to the care they need when they need it most. You represent Lifted Hospice with consistency and integrity across your territory. Through strategic outreach and strong community relationships, you raise awareness of our services, extend our reach, and support our continued growth in every market we serve. Key Responsibilities Include: Creating outreach strategies – Developing and executing focused marketing and outreach plans under the guidance of the Chief Sales Officer to promote Lifted Hospice services in your assigned territory. Building referral partnerships – Establishing and maintaining strong relationships with hospitals, physicians, long-term care facilities, and other healthcare professionals to increase awareness and access to hospice care. Promoting Lifted’s presence – Representing Lifted Hospice through public relations efforts, community events, and targeted initiatives that enhance visibility and strengthen reputation. Aligning with strategic goals – Collaborating with internal teams to ensure outreach efforts are aligned with organizational priorities, market needs, and census growth objectives. Maintaining regulatory compliance – Ensuring all outreach activities, communication, and referral-related efforts are conducted in accordance with applicable healthcare laws, regulations, ethical standards, and Lifted Hospice policies. Managing relationships – Playing a key role in early-stage ed

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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