Hospice Medical Social Worker

CUSTOM CARE HOSPICE · Grapevine, TX Part Time
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Job Description

This position is PRN and the territory is for the southern end of Dallas (Mesquite, Cedar Hill, Waxahachie, DeSoto, Lancaster, Duncanville, etc.) Position Summary The Medical Social Worker provides comprehensive psychosocial support to hospice patients and their families/caregivers. Working collaboratively with the interdisciplinary care team, this position assesses patient and family needs, coordinates community resources, provides counseling and support, and contributes to individualized care plans that promote comfort, dignity, and quality of life. Duties & Responsibilities: Conduct comprehensive psychosocial assessments to identify emotional, social, environmental, and resource-related needs of patients and families. Provide compassionate counseling and support to help patients and caregivers navigate grief, stress, adjustment challenges, and end-of-life concerns. Develop and implement individualized interventions that address identified psychosocial needs and support overall well-being. Connect patients and families with community resources, financial assistance programs, support services, and other valuable resources. Serve as an advocate and liaison between patients, caregivers, healthcare providers, and community organizations. Collaborate closely with nurses, physicians, chaplains, and other interdisciplinary team members to deliver high-quality, patient-centered care. Educate patients, families, and community partners regarding available services and support programs. Maintain accurate and timely clinical documentation in accordance with organizational and regulatory standards. Participate in interdisciplinary team meetings and contribute to the development and ongoing evaluation of individualized care plans. Build and maintain relationships with community agencies and organizations to enhance available support services. Support quality improvement initiatives and actively participate in performance improvement activities. Perform other duties as assigned to support patient care and organizational goals. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) A graduate of a master’s program in social work accredited by the Council on Social Work Education. Meets personnel qualifications stated in §418.114(b)(3). Minimum of one year's experience in health care, hospice experience preferred. Understands hospice philosophy, and issues of death/dying. Experience in a hospice care preferred Demonstrates good verbal and written communication, and organization skills. Possesses and maintains current CPR Certification. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order. Knowledge of HomeCare/HomeBase; Pointcare EMR system preferred but not mandatory. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

About This Employer

CUSTOM CARE HOSPICE is a Parent Agency located in Grapevine, TX at 4811 Merlot Avenue, Suite 110.

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Employer profile provided by DFW Senior Living Guide

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

Facility Snapshot

Facility Type Parent Agency

4811 Merlot Avenue, Suite 110, Grapevine, TX 76051

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