Lead Medical Assistant

Become a part of our caring community The Lead Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support tasks that require independent initiative and judgment. The Lead Medical Assistant performs clinical tasks. These tasks include discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, and performing diagnostic screening tests. Additionally, the Lead Medical Assistant sterilizes and cleans equipment, maintains examination rooms, and documents information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions regard the daily priorities for an administrative work group and external vendors. These decisions involve coordinating work activities and monitoring progress towards schedules/goals. Often, you will oversee the work of others. Additionally, it is the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Lead Medical Assistant has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants. Use your skills to make an impact Required Certified or Registered Phlebotomy Experience Medication/vaccine administration experience 3 years MA Experience High school diploma or equivalent CPR Certified This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred 1 years MA experience in PCO center Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiv