Liaison-Law Enforcement and Municipal Court

North Texas Behavioral Health Authority · Buckingham, TX Full Time
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Job Description

Description A complete application is required for consideration. Incomplete applications may not be considered. Each position requires a separate completed application Job Title: Liaison- Law Enforcement and Municipal Court Do you have a passion for helping others and want a career where you can make a difference? Then join our NTBHA team. We have proved to be a strong, self-sufficient and enduring foundation within our community. We are committed to connecting and serving our clients where they live. Position’s Role Summary: North Texas Behavioral Health Authority (NTBHA), based in Dallas is responsible for developing a collaborative system of care for children, adolescents and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. This position’s actions and work must align with NTBHA values and goals, regulations, and policies and procedures, and meet all documentation standards and regulatory requirements. NTBHA is seeking a person with excellent organizational and clinical skills to work in conjunction with the various components of various multidisciplinary or co-responder teams working with law enforcement and emergency medical services as well as municipal courts. This position will assist these partners in providing follow up to service calls, post-hospital discharge follow up and engagement, and coordinating appropriate behavioral health services responses through contacts in the community and also through the municipal courts. The Law Enforcement and Municipal Court Liaison will work in accordance with the partner agencies as well as NTBHA policies and procedures. The position will manage the care coordination for basic case management and engagement, follow up and engagement to referrals from the co-responder teams, community outreach referrals from partners, and assistance with municipal courts as needed. Their role is to supervise the development of care coordination operations with partner agencies by managing dedicated care coordinators and also conducting direct care coordination as well. The liaison will work with municipal courts and partner agencies to determine needed services, participate in behavioral health leadership teams, represent NTBHA with partner agencies, and engage community providers to assist those living in the service areas with connections to appropriate care. The Law Enforcement and Municipal Court Liaison will also conduct assessments for care coordination in municipal jails as needed. The care coordinators and liaison will make appropriate referrals to available resources and assist those in the community in linkage to that care. The Law Enforcement and Municipal Court Liaison will communicate consistently and effectively with partner agencies and other NTBHA staff regarding clients’ progress, barriers, and needs. They will be expected to work closely and collaboratively with community mental health agencies and relevant first responder personnel regarding clients in order to develop effective responses to citizens in need. The team will also provide updates and feedback on re

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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