Medical Office Specialist

HCA Healthcare · Plano, TX Part Time
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Job Description

Introduction Do you want to join an organization that invests in you as a Medical Office Specialist? At Texas Back Institute, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Texas Back Institute offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) _Note: Eligibility for benefits may vary by location._ Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. What you will do in this role: You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones You will manage filing and retrieving medical records and patient information You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer What Qualifications you will need: One year of experience in a medical office setting is preferred Experience using an EHR system is highly preferred Supporting HCA Healthcare's 186 hospitals and 2,400 sites of care, Physician Services p

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Administrative roles in senior living facilities require a level of emotional intelligence that typical office positions do not. You will interact daily with families navigating one of the most stressful decisions of their lives — placing a loved one in care. Front desk and receptionist roles are often the first point of contact for prospective families, making you part of the sales and admissions process whether or not that is in your job title.

Billing and business office positions in this industry involve navigating Medicaid, Medicare, long-term care insurance, and private pay — each with different documentation requirements and reimbursement timelines. HR-focused roles face the added challenge of high-turnover environments where recruiting and onboarding is nearly continuous. Most facilities prefer candidates comfortable with electronic health record systems and senior-living-specific software, though training is typically provided.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day at the front desk involves answering phones, greeting visitors, coordinating tours for prospective families, managing incoming mail and deliveries, and supporting the administrator with scheduling and correspondence. You are the hub of communication — families call to check on their loved ones, vendors arrive for deliveries, and staff stop by with questions throughout the day.

In billing roles, the day revolves around claims processing, payment posting, aging reports, and following up on outstanding balances across multiple payer sources. Month-end close and state reporting deadlines create predictable busy periods. HR roles focus on maintaining staffing levels — posting jobs, screening applicants, running background checks (required by Texas HHSC for all direct-care staff), and managing credentialing files. The pace is steady rather than frantic, and most admin staff work standard daytime hours with weekends off.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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