Operations Specialist

Lifespace Communities · Dallas, TX Full Time

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Job Description

Community: Texas Support Center Address: 3501 Olympus Boulevard Dallas, Texas 75019 Pay Range $160,700.00-$233,000.00 Annual Lifespace Communities is seeking an experienced Operations Specialist to provide executive-level leadership across our communities. This role is responsible for driving operational excellence, sales performance, financial stewardship, and health center compliance — while building strong relationships with residents, families, and team members. This position requires extensive travel and may include temporary relocation when supporting a specific community. What You’ll Do • Lead community operations to ensure quality services and resident satisfaction • Partner with sales and marketing leaders to meet or exceed occupancy goals • Hold sales teams accountable to daily activity, performance, and results • Prepare and manage annual operating budgets and financial performance • Ensure licensure, certification, and compliance across all levels of living • Serve as a visible, trusted leader with residents, families, and team members • Lead special projects across Lifespace communities as needed What You’ll Bring • Bachelor’s degree required; master’s preferred • Active Nursing Home Administrator license required • 7 years as an Executive Director in a CCRC • Strong leadership, financial, and operational expertise Why Join Our Space? • Competitive compensation and benefits • High-impact leadership role with enterprise visibility • Opportunity to influence multiple communities • Mission-driven culture Bring your leadership experience where it truly matters. Apply now to join Lifespace Communities as an Operations Specialist and help shape the future of senior living. Lifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space. COMPANY OVERVIEW: Lifespace Communities, headquartered in Dallas, Texas, is one of the nation's largest nonprofit senior living organizations. For over 50 years, we have been dedicated to creating vibrant communities across the country where older adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At Lifespace, you'll find more than a career, you'll find an opportunity to make a lasting impact while growing professionally in a collaborative, mission-driven organization. Equal Opportunity Employer

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr

DFW Median $26,894/yr

Experienced (90th) $36,005/yr

vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.