Senior IT Analyst - Remote based in the US

Conifer Revenue Cycle Solutions · Frisco, TX Full Time
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Job Description

Job Summary The Senior Analyst will be responsible for leading high complexity projects and key operational initiatives with technology driven solutions as part of the Product Management team. They will own the creation and documentation of requirements that lead directly to solving key business challenges, working both independently and cross functionally across IT and operational departments. They will conduct competitive research, analyze data, and define and work with other members on team to provide estimates for features as directed. This individual will create applicable technology user guides, provide status updates to internal leaders throughout the life cycle of the project, lead functional and integration testing, and post implementation monitoring. The successful candidate must have the ability to effectively translate and document operational needs into clear business requirements and manage day to day support of designated product portfolio under an agile environment. They will have the responsibility of mentoring and guiding analyst team. Responsibilities Design new software systems / processes by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications Develop communications documents [Project status, project milestones, Notification, Training guide, user-manuals etc Develops and delivers progress reports, proposals, requirements documentation, and presentations such as System Approaches, Outline high-level flow, Release notes etc Act as conduit between the business / client teams and development teams to ensure proper flow of communication and resolution of any gaps of information understanding Support testing team in understanding system requirements, defining testing objectives and participate in functional testing Conduct user training sessions and support client teams during acceptance testing Others may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CBAP certified preferred 3 - 5 years of prior tech product management experience preferably in health IT services / health tech product environment preferred Experience in healthcare / healthcare IT desirable Experience working on Workflow Management Products desirable Experience delivering products and showing the impact of the work you have done Strong project and requirement documentation skills EDUCATION / EXPERIENCE Degree (Bachelor’s or Master's) in healthcare, life sciences or computer science As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from vol

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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