Connect Care. Guide Families. Make Every Day Count. We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services. Essential Responsibilities Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services About You Education Licensed Nurse with three to five years of hospice experience required. BSN with five or more years of hospice experience preferred. Experience Minimum of three years of hospice experience required. Prior experience as a discharge planner, case manager, or educator preferred. Licenses and Certifications Current RN license to practice nursing in the state of employment. CPR certification. Valid driver’s license and automobile insurance. Skills and Knowledge Strong knowledge of hospice care and the unique needs of patients and families. Familiarity with community resources and referral networks. Excellent patient assessment and documentation skills. Ability to supervise staff, coordinate services, and manage programs effectively. Strong communication and interpersonal skills with sensitivity to diverse backgrounds. Personal Qualities Compassion and sensitivity to the needs of terminally ill patients and their families. Flexibility to manage a variety of tasks and shifting priorities. Professional maturity, collaboration, and tact in working with interdisciplinary teams. Ability to influence and educate referral sources, patients, and families. Demonstrated commitment to patient advocacy and quality care. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Apply Today – Your work can help transform how care is delivered. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
General overview for this role type — specific duties and requirements vary by employer.
Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.
Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.
Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of
$12.93/hr ($26,894/yr).
The typical range is $11.12 – $14.51/hr
(25th–75th percentile).
Entry Level (10th)$22,381/yr
DFW Median$26,894/yr
Experienced (90th)$36,005/yr
vs. National Median-24.9%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area).
Salary data provided by DFW Senior Living Guide.