Bilingual Scheduling Coordinator

KidsCare Home Health · Dallas, TX Full Time
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Job Description

Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multi-award-winning organization who was most recently recognized as a 2021 U.S. Top Workplace . As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture . In return we offer a full benefits package to include health, dental, and vision insurance, paid time off, 401K, tuition reimbursement, and a hybrid or blended work arrangement (providing balance between in office and work from home). We are currently adding a Bilingual Staffing Coordinator to our team! The successful candidates will work towards staffing patients from the staffing list and reassign patients’ therapists based on their geographic area and other availability needs for continuity of care. Essential Duties and Responsibilities Staff patients with appropriate discipline and match therapists to geographic location and experience. Collaborate with Clinical Manger to create new hire caseloads for therapists. Collaborate with Clinical Manger to restaff patients for all leave caseloads. Communicate with the Caregiver to provide staffing list updates via text or by phone. Restaff active/hold/discharge/non-admitted patients as needed. Maintain staffing list by removing patients as needed. Discharge or non-admit clients as needed if unable to staff. Run staffing reports on a weekly basis. Comply with all safety policies, practices, and procedures. Report unsafe activity to your supervisor. Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Along with submitting your resume and completing an application, we ask that you kindly take the personality assessment that will be taken into consideration for next steps. You can access this assessment by copying and pasting the link below into a new browser window. The personality assessment is time sensitive, so please complete it as soon as possible. https://go.cultureindex.com/s/z1Ydp6jS50 Education and Work Experience Requirements High School diploma or General Education Degree (GED). Minimum of one (1) to two (2) years of administrative experience. Other Qualifications and Skills Bilingual English/Spanish with an ability to read, write and speak both languages fluently. Computer skills to include the Microsoft Office Suite and database activity. Strong verbal and written communication skills. Ability to carry out detailed but involved written instructions. Excellent problem solving skills. Excellent computer skills to include Microsoft Office Suite and database activity. Ability to multi-task. Ability to add, subtract, multiply, and divide with simple two-digit numbers. Physical Demands/Working Environment While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Ability to sit at a computer for an extended period. Light physical activity p

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

About This Employer

KidsCare Home Health is a Parent Agency located in Dallas, TX at 4201 Spring Valley Road Suite #600.

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Employer profile provided by DFW Senior Living Guide

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

Facility Snapshot

Facility Type Parent Agency

4201 Spring Valley Road Suite #600, Dallas, TX 75244

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