Care Manager

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2026-240497 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. Participate in the development of the ISPs and monthly updates. Review designated assignments. Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. Attend daily Cross Over meetings by the lead care manager. Notify supervisor and resident care director if a resident has increased care needs. Inform supervisor of any resident changes in condition. Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. Greet guests, family members, residents, and team members. Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. Communicate with families and is a resource as needed. Help re