Clinical Services Manager

DaVita · Fort Worth, TX Full Time
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Job Description

Posting Date 05/08/2026 251 UNIVERSITY DRIVESTE 101, FORT WORTH, Texas, 76107-1955, United States of America Dialysis experience required. Monday - Friday with Regional travel requirement. The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities. Clinical and prior leadership experience required: RN. Essential Duties & Responsibilities Safety Response & Readiness: · Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes. · Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards. Coaching & Upskilling Clinic Teammates: · Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns. · Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed. · Complete action plans with team members, focusing on clinical drivers and patient safety concerns. Clinical Outlier Support: · Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching. · Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles. Perform other duties as assigned. Education and Requirements Required: · Education to commensurate with RN license · Minimum 2 years (3 yrs. Preferred) Nephrology Experience · Experience leading clinical function or managing nurses · Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms · Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively Preferred: · Bachelor’s degree in associated field · Experience in CQI methodology and techniques · Basic understanding of state and federal regulations and requirements Certificates, Licenses, and Registrations · Required: o Current license as RN o Current driver’s license, reliable transportation, and vehicle insurance in the state of residence. · Preferred: o Current CPR certification o CNN or CSN, Bonet Certification within 2 years of employment Travel and Time Requirements · Regional travel up to 75% of the time · Availability for evening and weekend work as needed · On-site presence in facilities 3-4 days per week Additional Requirements Language Skills : Flue

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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