Community Residence Counselor - Residential DBT

Mass General Brigham · Arlington, TX Part Time
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Job Description

Site: The McLean Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor (CRC ) provides direct patient care and participates in therapeutic milieu within the scope of defined practice. Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions. Provides direct patient care in accordance with current treatment plan, under the supervisor of the Nurse Manager, Clinical Coordinator and Charge Nurse. Provides and supervises community activities according to needs. This may include driving & transporting patients to and from activities in hospital vehicles. Remains awake and alert, at all times, while on the job. Assists patients in maintaining and keeping various appointments. Clear, concise, and timely documentation and shift notes. Establishes relationships with patients that are helpful and maintains professional boundaries. Participates in patient rounds, status checks, or teams per program guidelines. Completes assigned patient care tasks per program guidelines and/or daily assignment sheet. Works effectively to manage the therapeutic milieu. Provides patients with direction and supervision as needed. Follows established hospital & program policies, procedures, and protocols. Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner. Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner. Encourage patients in their activities of daily living. Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary. Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation. Attends and participates in rounds and case conferences when appropriate. Physical ability for participation in patient activities. Other duties as assigned. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living β€” housekeeping, maintenance, activities, and social work β€” are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being β€” isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

For housekeeping roles, the day follows a room-by-room schedule β€” cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue β€” everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming β€” exercise classes, crafts, music sessions, outings β€” and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the DFW metroplex area earn a median wage of $12.93/hr ($26,894/yr). The typical range is $11.12 – $14.51/hr (25th–75th percentile).

Entry Level (10th) $22,381/yr
DFW Median $26,894/yr
Experienced (90th) $36,005/yr
vs. National Median -24.9%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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