Director of Clinical Services Specialists
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Job Description
Join our team as Director of Clinical Services Specialists, managing day-to-day healthcare operations in senior living communities. Supervise licensed nursing staff and ensure residents receive quality, dignified care as their healthcare needs evolve.
What You'll Do
- Supervise licensed nurses, Med Techs, CMAs, and resident care staff within the community
- Assess resident health status, develop individualized service plans, and manage ongoing care
- Train and monitor associates in medication administration and provide ongoing clinical education
- Supervise resident charts, coordinate with physicians and families, and ensure quality documentation
- Travel within division to support staffing needs, vacancies, startups, and coverage gaps
Requirements
- LPN/LVN or RN license required; nurse management or senior living experience preferred
- Basic typing and Microsoft Windows proficiency
- Ability to lift up to 50 pounds and work standing, walking, and occasional evenings
- On-call availability as needed; occasional travel within division required
Benefits
- Medical, dental, vision insurance, 401(k), and life insurance available
- Full-time: paid time off, paid holidays, adoption benefits, disability coverage, HSA, tuition reimbursement
- Recognized by Newsweek as one of America's Greatest Workplaces for Diversity
- Professional development and wellness programs supporting your career growth
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
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What Most Job Listings Don’t Tell You
General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.
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