Director of Clinical Services

JOB SUMMARY: The Director of Clinical Services (DCS) is responsible for the overall direction of hospice clinical services. The DCS establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. DUTIES & RESPONSIBILITIES: Ensures Agency compliance with all applicable state and federal home health laws and regulations. Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel. Assists Clinical Supervisors in managing clinical teams and planning. Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses. Evaluates performance of Clinical Supervisors. Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians. Hires, evaluates, and terminates organization personnel. Conducts annual evaluations on clinicians, or more frequently if indicated. Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities. Assures proper maintenance of clinical records in compliance with local, state and federal laws. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services. Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel. Assists with the evaluation of organization performance via quality assessment performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures. Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the Joint Commission Home Care standards. Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel. Promotes hospice referrals in the health care community. In the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of