Director of Social Services
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Job Description
Join Medical City McKinney as Director of Social Services and lead our social services department. As part of HCA Healthcare, you'll impact our community while managing a dedicated team committed to patient care and support.
What You'll Do
- Assess, evaluate and determine treatment services for patient populations
- Oversee utilization review functions and supervise Program Specialists and Treatment Managers
- Develop policies and procedures while monitoring quality of social service interventions
- Serve as liaison between physicians, Allied Health Professionals, and hospital leadership
- Support CEO, CNO, COO and CFO on hospital operations and strategic initiatives
Requirements
- Master's Degree in Social Work required
- Current Texas State License in Social Work (LCSW) required
- Current American Heart Association or American Red Cross BLS provider certification required
- Inpatient experience working with all patient populations preferred
- Supervisory experience preferred
Benefits
- Comprehensive medical, dental and vision coverage with prescription and behavioral health included
- 401(k) plan with 100% match on 3-9% of pay based on years of service
- Paid time off, paid family leave, and free counseling services for emotional and financial wellbeing
- Education assistance including tuition support, student loan help, and dependent scholarships
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
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What Most Job Listings Don’t Tell You
General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.
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