Director of Clinical Operations Hospice.

UnitedHealth Group · Fate, TX Full Time
Apply Now →

Job Description

Requisition number: 2366143 Job category: Healthcare Delivery, Clinical Management Explore opportunities with Elite Hospice of Rockwall, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Clinical Director, you will assists the Executive Director in all functions of clinical oversight of the provider. This includes oversight of the eligibility of patients referred to hospice services and services provided to patients and supervising their care; maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency while maintaining quality of care; and providing motivation and retention of qualified staff. Primary Responsibilities: Compliance with all hospice regulations, laws, policies and procedures, including regulations related to the Medicare and Medicaid hospice benefit, as well as any requirements related to private or managed care insurance Ensures that the hospice agency employs only qualified hospice personnel Present on-site during business hours or immediately available by telephone when off-site conducting agencybusiness and available after hours, as needed Directs the day-to-day clinical operations of the agency including training and orientation, regulatory compliance, interdisciplinary group effectiveness, growth, and education regarding hospice services Oversees all patient care activities to ensure compliance with current standards of accepted nursing and medical practice and regulatory standards on a constant basis. Promotes hospice education to referral sources and the community at large Works closely with agency hospice physicians as well as community physicians to drive clinical excellence for patients facing end-of-life Ensures that patient care services are provided according to the plan of care, as ordered by the physician Provides clinical oversight and supervision according to licensure type, scope of practice, and state regulatory guidelines May participate as a member of the hospice agency Governing Body and facilitates Governing Body meetings that support review and discussion of the hospice agency activities regarding clinical care and quality oversight Acts as liaison between staff, patients, families, the hospice management team and the hospice Governing Body Provides oversight of hospice billing processes to ensure billing practices meet regulatory requirements and reflect patient care provided Ensures adequate staffing through recruitment and retention activities Ensures timely completion of assigned hospice agency staff evaluations Identifies education needs and ensures adequate clinical and process education for clinical staff Reviews monthly financi

This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.

View Full Job Details & Apply →
Don’t have a resume yet?

Build a free, ATS-optimized resume in 30 seconds — tailored for this Management role. No account required. What is an ATS-optimized resume?

Build My Resume →

What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction β€” all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises β€” end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review β€” confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work β€” reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days β€” the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

Similar Positions

Not the right fit? Answer 3 quick questions and we’ll rank open positions by how well they match your role, area, and pay range.
Find Your Best Match →

AI Job Assistant

Get instant answers about this role, salary expectations, certifications, or this employer's background.

← Browse All Jobs