Hospice Clinical Branch Director

VitalCaring Group · DALLAS, TX Full Time
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Job Description

Join VitalCaring – Where Your Leadership Changes Lives Hospice Clinical Branch Director Lead with Purpose. Serve with Heart. Build What Matters. Hospice care is personal. It’s about people, trust, and being present when it matters most. At VitalCaring, we focus on delivering high-quality care, building strong teams, and developing lasting relationships with patients, families, and partners. As a Hospice Clinical Branch Director , you’ll lead day-to-day operations while staying closely connected to the care being delivered - supporting your team and ensuring a consistent, high standard across the branch. You’ll work alongside experienced leaders who prioritize both patient outcomes and team engagement. The expectation is to lead with consistency and accountability - supporting your team, making thoughtful decisions, and following through. This role is well-suited for a leader who values doing things the right way - clinically, operationally, and culturally - and understands that long-term performance is built through quality care, strong leadership, and trust. Who We Are VitalCaring is a leading provider of home health and hospice services, built on a mission to transform lives and foster hope through genuine caring . Our values - trustworthy, capable, compassionate, proactive, and called - aren’t just words. They show up in how we care for patients and how we lead our teams. What You’ll Do Drive Balanced Performance Oversee branch operations, financials, and performance with a long-term mindset Monitor key indicators like quality outcomes, patient satisfaction, and team stability Ensure the branch operates efficiently while never compromising care Recognize that growth is the result of doing the right things consistently Lead Patient-Centered Care First Ensure every patient and family receives compassionate, high-quality hospice care Set the tone for a patient-first culture where dignity, communication, and experience matter Partner closely with clinical leaders to maintain strong outcomes, compliance, and survey readiness Be present and engaged - supporting your team in delivering care, not just directing it Build and Support a Strong, Accountable Team Recruit and develop a team that reflects the heart of the community you serve Create a culture of support, accountability, and consistency Coach leaders and clinicians to grow, while holding clear expectations for performance Be a leader your team trusts - visible, approachable, and steady Strengthen Community Relationships Build genuine relationships with local providers, referral partners, and families Represent VitalCaring as a trusted, dependable partner in the community Support thoughtful growth through reputation, service, and follow-through What Sets You Apart You believe great care is the foundation of everything You lead with integrity, consistency, and accountability You know how to balance expectations - supporting your team while holding the line You value relationships and reputation, especially in a small-market setting You understand that leadership is presence, not just oversight What You’ll Bring Active RN license (required) 3

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

About This Employer

VitalCaring Group is a Branch Agency located in DALLAS, TX at 8150 N CENTRAL EXPY STE 1800.

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Employer profile provided by DFW Senior Living Guide

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

Facility Snapshot

Facility Type Branch Agency

8150 N CENTRAL EXPY STE 1800, DALLAS, TX 75206

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