Community Healthcare of Texas has provided hospice and palliative care services since 1996. Our mission is to provide compassionate care for individuals living with serious illnesses while supporting their loved ones who care for them. Co mmunity Healthcare of Texas is currently recruiting for a Hospice Quality Improvement Coordinator (In-house) POSITION SUMMARY The Hospice Quality Improvement Coordinator is a resource for all service lines, including palliative care and hospice services. The role is responsible for the clinical staff education program including learning needs assessment, long range planning for program, curriculum development, presentation and coordination of education program and new hire orientation of clinical staff. The Hospice Clinical Educator is responsible for internally identified quality initiatives and Hospice Quality Reporting Program (HQRP) oversight. This role will execute identified compliance initiatives and help ensure regulatory compliance in all service lines. Responsible for assisting with ensuring compliance with the Exposure and Emergency Plans, to ensure the infection control practices of Community Healthcare of Texas utilize the national standards/guidelines of the Centers for Disease Control (CDC) and the Texas Department of Health and Human Services (TDHHS). ESSENTIAL FUNCTIONS Conducts needs assessment of clinical staff, adjusting training curriculum to meet staff needs Monitor current regulatory requirements and best practices and incorporate into clinical training curriculum Ensures Development of curriculum, presentations and conducts training Coordinate clinical staff orientation and follow up with new staff to reinforce or offer further training Coordinate execution of the QAPI plan including the collection of data according to the QAPI plan, compile, track, trend and analyze all data collected (chart audits, DEYTA reports, infection control, complaints, utilization review etc.), prepare reports and make recommendations based on studies and reports. Conduct educational activities related to quality management and performance improvement; participate in orientation and staff development activities; participate in new leader orientation related to PI and QA, and coordinate, provide guidance, and develop new goals for all PIP projects Assist with compliance related activities as requested and other related duties including: Maintaining knowledge base of Home Care Home Base software in order to produce reports and assist with survey preparation; ADR responses, routine chart audits, etc Serve as primary resource for infection control issues with ongoing collaboration with the VP Quality & Compliance, and executive leadership, to include development and revision of policies and procedures Other duties as assigned POSITION QUALIFICATIONS Requires degree in Nursing, with licensure to practice in the State of Texas as LVN or RN. Demonstrated skill in education program planning/implementation and evaluation required. Must have experience in hospice quality and educating staff on hospice quality measures, Improvement, and compliance initiatives. 5 years of experience in nursing as a nurse required. Knowledgeable of hospice regulations and standards. Knowledgeable of infection control practices and standards. Prefer 3 years hospice leadership experience. BENEFITS Competitive Pay Generous Paid Time Off Programs Company provided Life Insurance, Short- and Long-Term Disability Medical, Dental, Vision Flexible Spending Account and Health Savings Account Employee Assistance Program Retirement Savings Plan Mileage reimbursement for work-related travel Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
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General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the DFW area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
DFW Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of
$58.48/hr ($121,638/yr).
The typical range is $44.34 – $75.25/hr
(25th–75th percentile).
Entry Level (10th)$65,520/yr
DFW Median$121,638/yr
Experienced (90th)$204,838/yr
vs. National Median-1.8%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area).
Salary data provided by DFW Senior Living Guide.