Operations Manager

Maxim Healthcare · Fort Worth, TX Full Time
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Job Description

Operations Manager Location: Ft. Worth, TX Salary Range: $80,000 - $90,000 annually $20,000 Annual Bonus Potential additional $10,000 Annual Cost of Living Adjustment Lead Operations. Drive Growth. Ensure Quality Care. Maxim Healthcare is seeking an experienced Operations Manager to manage and lead the complete operations within the office. This role is ideal for a strategic leader passionate about healthcare services, quality improvement, and operational excellence. Why You'll Love This Role: Competitive Pay & Weekly Paychecks: Reliable compensation you can count on Comprehensive Benefits: Health, dental, vision, and life insurance Retirement Planning: 401(k) savings plan with company matching Employee Discounts: Access to hundreds of nationwide vendor discounts Recognition & Rewards: Be celebrated through our awards and recognition programs Career Advancement: Opportunities to grow within a supportive organization Training & Mentorship: Benefit from structured onboarding and ongoing development Key Responsibilities: Oversee fiscal planning, budgeting, and cost control to ensure adequate staffing and resources Proactively sell Maxim's full range of services to clients, customers, and healthcare facilities Build strong relationships with patients, referral sources, and healthcare professionals Create and execute strategic business development plans Develop and lead recruitment strategies for the office Establish and maintain an ongoing Quality Improvement Program Implement process improvements to enhance operational efficiency Promote and ensure attainment of clinical and operational metrics Oversee hiring, onboarding, and compliance for qualified personnel Manage patient care from referral through discharge in compliance with regulations Provide ongoing development and growth opportunities for team members Qualifications: Bachelor's degree in Business, Marketing, Communications, Provider Relations, or Nursing (BSN preferred) Minimum 2 years of experience in health service administration or public health/home health nursing preferred Minimum 1 year of supervisory or administrative experience in home health care preferred Knowledge of home care requirements and third-party reimbursement Strong communication and leadership skills Proficiency in Microsoft Office Suite (Word, Excel) Must meet all federal, state, and local requirements Fluency in English required Lead the Future of Homecare Operations If you're ready to take on a leadership role that combines strategic planning, operational oversight, and quality improvement, we'd love to hear from you. Apply today and join a team that values your expertise and vision. Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction β€” all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises β€” end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review β€” confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work β€” reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days β€” the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr
DFW Median $121,638/yr
Experienced (90th) $204,838/yr
vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.

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