Regional Director of Clinical Services (22409)

Cantex Continuing Care Network · Addison, TX Full Time

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Job Description

Description Location: Dallas, TX Job Summary: The overall purpose of the Regional Director of Clinical Services Hospice position is to assess and ensure the highest-quality end-of-life care for hospice patients through regular on-site and remote reviews of hospice clinical systems. This role supports assigned hospice programs in maintaining compliance with local, state, and federal hospice regulations and Conditions of Participation, while promoting excellence in patient-centered, interdisciplinary care. Qualifications Qualifications: Active, Registered Nurse (RN) license Minimum of 5 years of clinical management or leadership experience, preferably in Hospice or Palliative Care Regional or multi-site leadership experience strongly preferred In-depth knowledge of CMS Hospice Conditions of Participation and regulatory requirements Strong leadership, communication, coaching, and relationship-building skills Proven ability to analyze clinical data, identify trends, and implement corrective action plans Proficiency with electronic medical records (EMR) and clinical reporting systems Ability to travel regularly Essential Functions: Provide regional clinical leadership and oversight for hospice programs across assigned markets Ensure ongoing compliance with CMS Hospice Conditions of Participation, state, and federal regulations Implement, monitor, and continuously improve hospice clinical policies, procedures, and care delivery systems Support and guide Hospice Directors of Nursing, Clinical Supervisors, Case Managers, and Interdisciplinary Team (IDT) members Conduct regular on-site and remote clinical reviews, audits, and performance assessments Partner with the Regional Director of Operations to prioritize site visits and address clinical risk areas Support hospice quality assurance and performance improvement (QAPI) initiatives Assist with recruitment, onboarding, orientation, and development of hospice clinical leadership Ensure accurate, timely clinical documentation and effective care planning through IDT processes Promote patient safety, infection control, emergency preparedness, and staff safety compliance Collaborate with operations, finance, and marketing teams to support census growth while maintaining regulatory compliance Participate in corporate clinical, quality, compliance, and leadership committees Provide interim clinical leadership or consultative support to additional regions as assigned Perform other duties and responsibilities as assigned We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package. hcbsleadership

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the DFW market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the DFW area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

DFW Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the DFW metroplex area earn a median wage of $58.48/hr ($121,638/yr). The typical range is $44.34 – $75.25/hr (25th–75th percentile).

Entry Level (10th) $65,520/yr

DFW Median $121,638/yr

Experienced (90th) $204,838/yr

vs. National Median -1.8%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Dallas-Fort Worth-Arlington, TX Metro Area). Salary data provided by DFW Senior Living Guide.